On Sun, 8 Jun 2003, Vintage Computer Festival wrote:
> You will be treated like crap at all levels of
any transaction at fry's.
Hmm... must be my cute appearance and sweet voice then, because I
was NEVER treated badly @ Fry's. And jesus, at one point my friends
just drove to Fry's rather than my place if they were looking for me,
so I *did* spend some time there :)
Basically... everyone there wearing a Fry's badge is clueless. That
is a fact. They're paid to walk around and take your cash, but not
anything else. Get your facts right BEFORE walking in, or you'll
loose.
Oh, and indeed, their return policy means:
----------
[with heavy Indian accent]
Oooh, Sir, so it did not work? Let me call my Supervisor,
and we will refund you then.
[throws unchecked package on stack of stuff]
Thank You, Sir, and shop here again!
----------
Later, I'd see someone with that stuff in a cart, returning
the packages to their shelves.. ;-)
Did I mention how I managed to get an ethernet card NOT working
by accidentally plugging it into my 220VAC ? OK, so I didnt like
the friggin card and wanted to return it, but still.. they never
checked, and I am sure they just placed it back on the shelf...
But, however clueless they are, they were never rude to me, or let
me wait long.
[mental note: DO NOT pay with a Platinum card. you WILL be talking
to a black-hatted security professional soon after, usually one
from the Sunnyvale Police.]
All that said... I love to hang around there. The automatic piano
in their Sunnyvale store rocks, and I have spent endless hours there,
talking to customers who were looking for wireless [ethernet] gear,
up to the point where I was asked by a staff member to help myself
to anything in their coffee shop ;-)
--fred