On 25 Oct 2011 at 10:50, Mouse wrote:
  "The most amazing achievement of the computer
software industry is its
 continuing cancellation of the steady and staggering gains made by the
 computer hardware industry."  - Henry Petroski 
I remember an Intel engineer summarizing this more succinctly
somewhat like this:
"We work hard to build chips with amazing performance and the
software people piss it all away."
--Chuck