I wonder if
you fell into the 'trap for the unwary' here. The heads are named by
the direction they face. So the upper head, nearest the top of the drive, is
the 'down' had as it faces down onto the platter. Similarly the lower
head is the
'up' head. Yes, it confused me at first,
I'm not sure, because the labels on the female connector says up or
down, as does the circuit board. So I connected them so up->up and
down->down, which resulted in this crash. So maybe the person who used
it before me fell into the trap you mention, failed to get it to work,
and then ended up with me in a none-working state?
I just checked and it looks like they are in correctly. The head for the
top-side of the platter is labelled down, and the lower head is facing
up. The only thing I changed is connecting up->up and down->down.
So, I'm not sure. I cleaned the packs well a while back - I'm just
hoping there wasn't something left over which caused the crash.
Thanks,
Aaron.