On Friday 30 November 2007 01:58, Jim Leonard wrote:
Roy J. Tellason wrote:
We went round and round with them on the phone
once. I wanted to know
what the heck the software was trying to do that it wasn't loading
properly. They insisted that the drive had to be perfectly aligned, and
I'd just done that...
Is that a subtle/sarcastic dig at their copy protection methods, or just
"they would connect me to clueless people on the other end of the line"?
Beats me. The phone call just didn't resolve anything, and the level of
frustration on both my part and that of the customer just increased...
BTW, the company still appears to have some issues. A family member came to
me asking for help with a web-based game that wouldn't work. The site
insisted that java had to be installed and enabled. As far as I could tell
it was. Detailed instructions on their site referred to specific stuff that
wasn't there in "Java" on that computer, though I managed to find the
specifics anyhow, and enabled things. The computer had 1.6.something, they
were saying you needed at least 1.5...
Looked at the bottom of the web page and there was that familiar logo I hadn't
seen since those days: "EA"
Told the family member that the site was screwed up, and not seeing that they
already had Java installed and enabled. <shrug>
--
Member of the toughest, meanest, deadliest, most unrelenting -- and
ablest -- form of life in this section of space, ?a critter that can
be killed but can't be tamed. ?--Robert A. Heinlein, "The Puppet Masters"
-
Information is more dangerous than cannon to a society ruled by lies. --James
M Dakin