online support (was: old laptop BIOS???)

At 08:27 AM 6/10/98 +0000, you wrote: Yes, Toshiba could yank the files from their site, but unless they went out of business (not likely) why would they? Doesn't cost them anything (coupla meg of hd space) to keep them there. Probably more expensive (people time) to get rid of them. An incredibly valuable marketing tool for very little (or no) cost. Because of what I found there, I would definitely consider a Toshiba laptop. I wouldn't touch a Gateway computer to save my life. I've got a Gateway 2000 Colorbook that my sister uses. I sent them an e-mail to simply ask what models hard drive they used (I got some empty sleds, and my hard drives didn't fit) and if they still sell sleds/hard drives for it. Was told they didn't know, didn't care, not interested. Suggested a couple of places that sell used GW2K stuff. I have a long-standing loathing of IBM, though I must admit some of their more recent laptops look pretty nice. (Can't stand the damn erasers, though.) They do seem to be pretty good about offering support and info on older machines. Basically, if a company isn't interested in helping out with their older (sometimes much older) machines, I'm not interested in their new machines, simply because whatever I buy today I'll still be using when it qualifies for this list. --------------------------------------------------------------------- O- Uncle Roger "There is pleasure pure in being mad roger(a)sinasohn.com that none but madmen know." Roger Louis Sinasohn & Associates San Francisco, California http://www.sinasohn.com/