23 Jan
2008
23 Jan
'08
11:53 p.m.
On Wednesday 23 January 2008 19:54, Tony Duell wrote:
Oh yeah!
The worst one for that was one time I tried to get a manual for something (I
can't remember now just what it was) that H-P was selling. I ordered _a
service manual_, and what I got was some very thin stack of papers, o f the
sourt you'd put into one of those half-size binders that got popular when the
peecee came out, which included such useful information as "xxxx is not
considered a repairable item, but is swapped out as a unit". Really?
They'll do that even when it's out of warranty? And in such a way as I can
still make a buck on it? (I was trying to run a hardware-repair business at
the time...)
I also got "invoiced" for this thing for something absurd, like $50, and
sent it back, along with the invoice, basically telling them where they
could stick it.
--
Member of the toughest, meanest, deadliest, most unrelenting -- and
ablest -- form of life in this section of space, ?a critter that can
be killed but can't be tamed. ?--Robert A. Heinlein, "The Puppet Masters"
-
Information is more dangerous than cannon to a society ruled by lies. --James
M Dakin
On Jan 22,
2008, at 11:52 PM, cctalk-request at classiccmp.org wrote:
The one I like is the stock
"this was changed in the XXXX model year"
Oh, very helpful. About as helpful as a MS-DOS 6 bundled "user's guide"
The one that drives me mad (and it's in some classic computer manuals
too) is 'This operation eequires special tools and should be entrusted to
your dealer'. Darn it, I don;'t buy a service manaul to tell me to go to
a service engineer. I probably have the tools or could make them. I want
to be told how to do the job, _I'll_ decide whether or not I can actually
do it. 12) Bend
over the locking tap, refit the case.
It's not the same without the Terry Davey cutaway drawings and
"Refitting is
the reverse of removal" ;-)