On Wed, 9 Jan 2002, Eric Dittman wrote:
So, in other
words, your laptop basically sucked as far as quality goes?
No, not really. They shipped the wrong modem (the Actiontec worked, but
I wanted the 3Com), and they swapped for the right one.
The screen flicker could have been due to the fact that this is a
laptop, and does get shook around sometime. They didn't balk at
swapping the replacement LCD with another one just because I didn't
like the new one (I think most people wouldn't have complained). All
three LCDs had no bad pixles, BTW. The mouse problem was due to me
being in the habit of holding the laptop (with the screen open, which
adds extra strain) in one hand on the right-front corner when I move
around while I'm working and putting extra strain on the case, which
caused flexing and damaged the touchpad.
So in other words, you were wasting valuable tech support resources for
your non-issues while people like me suffered? Thanks!
I know other people that have good experience. As
usual, most people
only hear about the bad experiences.
Oh yeah? Name them.
If it was one crackpot on a Usenet newsgroup ranting about it, I'd ignore
it. If it's more than several crackpots, it's a real issue.
At best, their product quality and customer service could be considered
inconsistent. That's definitely not good.
Sellam Ismail Vintage Computer Festival
------------------------------------------------------------------------------
International Man of Intrigue and Danger
http://www.vintage.org
* Old computing resources for business and academia at
www.VintageTech.com *