I had made about three claims on the same problem with their Craftsman ratchet wrenches,
and the current one is experiencing the same problem. I've decided I'm never
buying another Craftsman ratchet wrench again.
On Mar 21, 2013, at 8:16 PM, steve shumaker wrote:
On 3/21/2013 6:08 PM, William Donzelli wrote:
Ya...
that was the Sears "Craftsman" brand... don't try that today! :)
Sears still honors the guarantee, even with hand tools purchased now.
--
Will
Interesting.. about a year ago I attempted to claim it on a craftsman socket
wrench that wasn't locking. They offered a "discount" on a new one from
stock in the store...
From that experience, I assumed it was no longer available.
steve