I think the issue is when not what.
From the standpoint of the owners (his wife), nothing
was
supposed to happen. It's a careful waiting game that unfortunately
I cannot help because I neither live there anymore nor do I have their
contact number. A year and two months by... it would be a good time
for her & our mutual friends to try contacting again.
John A.
(hint: supply number, and I'll try calling)