30 Aug
2008
30 Aug
'08
7:38 p.m.
On Sat, August 30, 2008 5:11 pm, Tony Duell wrote:
My sanity and stress-level is worth something too. And having had
dealings with the so-called 'support deparetments' of several companies
including M$, I have ocme to the conclusion that it's quicker and cheaper
to support things muself. Although actually, I've found the support from
the authors of free software to be a lot more helpful in solving prolems
(whether caused by a bug in their code or not) than any company I've had
dealings with.
I have to agree here. Further, any software that requires THAT much
"support" is probably better off being dumped in favor of something
better. And a person who consistently requires "support" for software
is probably better off finding a new career.
Support for free stuff is FAR better and FAR faster than trying to get
useful information from minimum-wage nine-to-fivers that staff nearly
all support departments nowadays. Thank you, no, I'd rather talk to the
guy who WROTE the code...and with free stuff, you can do that.
-Dave
--
Dave McGuire
Port Charlotte, FL
Linux $0, *BSD $0, OpenOffice.org $0. And you
don't have to be a
student or teacher. It's the same price no matter what TLD your email
address is behind.
I would disagree with that - nothing is free. My time is worth
something,
and unless you are volunteering up your free
time to support, it ain't free.