GET LAMP is here

There is an attitude that's prevalent over here that if you ware not empluyed to do <foo> or if you don't have a bit of paper saying you can do <foo> then you must be totally clueless about <foo> In this cae, if ytou're not a member of the IT department, then you can't ppossibly know anything about computers. In some cases that may well be true, but somebody employed, say, as oftware developer or an electronic design engineer is likely to have some idea about to configure his PC and what tools he wants to use on it. This is nto a new problem, BTW. I ran into it over 20 years ago when the computer I wished to use as part of dedicated data logging/control system was forbiddend becase the IT depeatment couldn't repair it and coulding get the components to fix it. Poinint out that I was planning on gettign the full service manaul containing scheamtics and that all the components (in the sense that I use the term) were avaiable from RS and/or Farnell didn't help... This was when I discovered that there are plenty of so-called 'hardware support' people who can't follow a simple sxcehmatics and plenty of 'customer support' people in computer companies who's idea of support is to read the manual to you very slowly, mis-pronouncing many of the technical terms. I was not amused... -tony