6 Jan
1999
6 Jan
'99
11:02 a.m.
On Wed, 6 Jan 1999, Tony Duell wrote:
Whenever there's a person involved then I think
there's much less of a
problem. People tend to behave more resonably. An electricity company
employee is not going to believe that all the customers have suddenly
forgotten to pay their bills, no matter what the computer says.
Well, there is the recently reported story (just heard it two days ago)
about a German man who drove into a river and drowned because his car's
automatic navigation system told him he was on the correct route, despite
the desparate attempts by many people on the side of the road to wave him
down to warn him the road was out.
I've also been told by some credit card company call center reps that they
couldn't do something or other for me because the "computer wouldn't let
them".
Sellam Alternate e-mail: dastar(a)siconic.com
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Always being hassled by the man.
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