It's double sided. I'll have a look at the
springs as you suggest.
I think you've answered your own question as to why I assumed bad head
alignment --- it's what everyone always tells you. (Particularly if the unit
was shipped without disk protectors installed.) Something of an urban myth
I suppose.
The shipping cardboard doesn't really protect alignment - it's there to
keep the heads from banging into each other. Indeed, if there is
some physical damage to the heads this could cause it to gouge up the
media too.
--
Tim Shoppa Email: shoppa(a)trailing-edge.com
Trailing Edge Technology WWW:
http://www.trailing-edge.com/
7328 Bradley Blvd Voice: 301-767-5917
Bethesda, MD, USA 20817 Fax: 301-767-5927