15 Aug
2014
15 Aug
'14
12:10 p.m.
On Aug 15, 2014, at 3:05 PM, Paul Anderson <useddec at gmail.com> wrote:
I bought a B & O 8000 through eBay from a person
in CA who took it to a UPS
store to have it "professionally packaged". That plus shipping cost about
as much as the receiver.
Needless to say, it came in damaged, poorly packed, and I filed a claim
with UPS.
They picked it up, paid the shipper more than the sale price and shipping,
and he never repaid me. UPS would not talk to me, and I couldn't even get
the damaged one back.
But that makes sense. The shipper (presumably) paid UPS, so UPS?s contract is with the
shipper, and the damages are paid to the shipper.
If the shipper didn?t refund your money, that?s because the shipper is a crook, it?s not
UPS?s fault.
Yes, it shouldn?t have been busted, and if UPS did bad packaging, that clearly reflects on
them. But you have no contractual relationship with UPS as the recipient of a package, so
you shoudn?t have expected more from UPS than what you got.
Now if the package was shipped as ?bill recipient?, that?s different.
paul