no more UPS!

On Tue, 18 Jan 2005, Jay West wrote: And just what part of "FedEx" didn't you understand earlier?? Honestly, I avoid UPS whenever possible - our company had a UPS account because the salesman did a song-and-dance for the accountant (who doesn't have anything to do with shipping...) and we dumped the arrogant schmucks after 90 days of frustration, wrong billing, stupidity, lost/damaged [expensive: $150K] items - coupled with the most interesting take on 'customer service' since PayPal. So now we (and I personally) have FedEx accounts - it's like being rescued from some backward Communist East-European country... Well - maybe not quite *that* good, but I use FedEx for most everything except BigHeavyThings(tm) going overseas - then it's BAX Global or Total Transportation Concept in Los Angeles. Cheers John