I disagree. I had a similar experience in that someone managed to hijack
my account. It would have been somewhat difficult for someone to realize
that the items that I had listed were "bogus" in that I do sell consumer
electronics and computer stuff and that's what the hijacker was selling
(actually, I think they do target those who do sell items similar to
what they want to scam with), though a more attentive bidder might
notice that all the bogus items were brand new and I rarely sell new
items (just my castaways). Why would ebay want to help the seller here?
As a seller, I can cancel an auction at any time, for any reason (I can
also cancel your bid if I felt like it). The only issue is whether ebay
decides to take its cut (i.e. under certain circumstances ebay will
waive it's fees) of the listing fees. Now I guess they could have
pretended to get their account hijacked because they were going to get
hit by the ebay fees, but take it from me, it's a pain to go through the
process to get these transactions removed. And in any case, it is in
ebay's financial interest NOT to help sellers "fix" problems because a)
it's extra work for ebay b) they end up not making any money on it.
George
Mike Gemeny wrote:
George wrote: I totally do not get your point. ?
Sorry if I was not clear on that.
I did my homework on the seller, the seller?s feedback,
the types of items the seller deals in, the sellers other
open auctions, and so forth, before I placed a bid.
It all seemed to be quite consistent.
The impression I was left with was that the seller
(or an employee) messed up, and eBay or their policies
helped to ?Fix it?.
Don?t get me wrong here. I don?t have a problem with an
auction being canceled if it was listed in error, nor do
I have a problem with hijacked accounts being returned
to the rightful owner. But I don?t think the latter is
what happened here.
I think that eBay may be trying too hard to accommodate
sellers. (Could it be that the more money that changes
hands the more money eBay makes?)
Thanks,
Mike Gemeny.