On 23 May 2007 15:44:53 -0700, Geoff Reed <geoffr at zipcon.net> wrote:
and I bet that they are still pretty unwilling ot do
anything about retaliatory
feedback. I did a 'buy it now' on an auction and the seller (as soon as he
shipped) sent me a note saying that as soon as I got the item, leave him
feedback and he'd do the same for me... sounds a lot like the PEBCAK's and
ID10T's that rely on retaliatory feedback to make themselves look better on ebay.
When I was selling in earnest on eBay, I usually waited for the buyer
to leave feedback before doing mine for them - half the time the first
indication of a problem is in when they bad mouth you in there! (Some
people would rather spout off in public than actually email and give
you a chance to sort things out ) At least by waiting for them to
post feedback, you know they've received the item and are (usually)
happy with it.
My item shipped notes were usually a bit less direct than that
implied, though. Something along the lines of "it's on it's way,
please let us know when you've got it and that everything's ok, or let
us know quickly if there is a problem. Once you're happy then
feedback is appreciated, and of course we'll leave ours then too."