I think IBM always called their service techs CEs, didn't they? Honeywell and at
least one small company (Atex) which serviced DEC PDP-11 machines called the same position
a Field Engineer.
One site I used to service (USGS in Reston, VA) had a split computer room. The left side
was for IBM gear while the right side held a Honeywell Multics machine which allowed me to
see how my counterparts at IBM worked. When the IBM machine was down, there were a group
of conservatively dressed CEs investigating the problem. When the Multics system had
hardware problems, it was just me working on it and I never wore a suit.
- Rod
On Dec 23, 2024, at 3:42 PM, Wayne S via cctalk
<cctalk(a)classiccmp.org> wrote:
For the people who worked at IBM, what was the difference between an “FE” and “CE” ?
Sent from my iPhone
> On Dec 23, 2024, at 07:47, Paul Berger via cctalk <cctalk(a)classiccmp.org>
wrote:
>
>
> On 2024-12-23 05:11, Nico de Jong via cctalk wrote:
>>>
>> When I was an operator, we once had a visit from a CE who had to repair the
carriage control mechanism. In order to do that, he had to use a big screwdriver, and of
course he lost it. It hit the 1403 N1's power supply, blew all fuses. This was not
enough; the screwdrive hit obviously the plus and minus pole of the main capacitor
(it's about 55 years ago), so the current was so large that, after the things had
cooled down, he could lift the capactor out of the printer just by lifting the
screwdriver
>>
>> It was by the way the same CE that got his tie wrapped up in the print chain....
>>
>> The same company once had a bunch of visitors who were allowed to visit the
machine room, which normally was a bit nono. One of the guests took his coffeecup with
him, put it on top of the 1403, and while things were explained to the crowd, the cover
lifted and .... well you can guess the rest. He was quite pisssed off, but it was his own
fault
>>
>> Another thing I'll never forget, was the 2540. It had 5 bins, and the middle
one could be used for accepting read cards and punched cards. Once an operated started to
read cards while cards were being punched, and both routines used the middle bin. That is
not to be recommended !
>>
>> /Nico
>>
> My experience with a capacitor occurred early in my time as a CE. Before the days of
switching regulators IBM used a lot of power supplied that where regulated by a resonant
winding on the input transformer. If the capacitor on that winding goes short you get no
output from the transformer. I was working on a banking terminal that had no power.
Where I was working I was behind a row of machines and cabinets for things like signature
cards, in a narrow isle against the windows, so no one in the branch could see me. I had
already been caught once by a shorted resonant capacitor so first thing I did pop off one
of the leads to the capacitor and sure enough it powered up, but I didn't leave it at
that I started to second guess it so I turned off the machine and reattached the wire to
the capacitor, and it powered up again. Then I started thinking that it probably went
short due to heating up, so I thought it best to leave it disconnected until I could get a
replacement, the machine would work fine without it for a day or two. It was then that I
made the mistake, I thought I should discharge the capacitor, so I shorted the leads with
the shank of a screwdriver and there was a load crack and a bright flash and next thing
some of the banks staff where looking over the machine and asking if I was OK. I still
have that screwdriver some 45 years later.
>
> You quickly learned to tuck in you tie and roll up your sleeves not just to keep them
out of the mechanisms, but also to keep them out of the oil and grease. The worst things
I worked on for getting dirty was proof machines. The endorsers used a purple indelible
ink and they would get gummed up with a mixture of ink and paper dust and working with
gloves was impossible so you would end up with your hands stained purple. Later someone
stumbled on the idea of using a ultrasonic cleaner which we could use to clean everything
except the endorsement plate, the ultrasonic cleaner would cause the endorsement plate to
delaminate, but it was easy to clean by hand.
>
> Paul.
>