help needed installing USB to Serial Cable for ADTPro

[Joe Giliberti]

Greetings!
I am trying to connect my IIc to my laptop through ADTPro and am
having trouble getting the FT232R adapter I bought from Retro Floppy.
The host computer is an HP Elitebook running Windows 7 Pro 64-bit.
When I first plugged in the cable, Windows tried and failed to find
the device drivers. I downloaded the drivers from the manufacturer of
the chip and and ran it. It told me installation was successful and
device manager recognized that there was a USB serial port, but
reported an Unknown Device and a Base System Device that didn't have
drivers installed. I tried to use ADTPro but it didn't see a serial
port.

Has anyone run into this issue before?

Thank you in advance!
Joe Giliberti